Having problems? Troubleshooting guidelines

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kharnov
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Having problems? Troubleshooting guidelines

Postby kharnov » Mon Aug 03, 2015 5:26 am UTC

Thank you for downloading our game! If you're having any issues with it, post a thread here and we'll get someone to figure out what's going wrong. Here are some tips to help us help you.

First and foremost, if you're reporting a bug, make sure that you post it to our GitHub issues list. Don't worry if you accidentally post a duplicate bug, we'll merge issues where relevant. You can find the issues list here.

Now, when making a thread, please try to provide us with as much of the following as possible:

  • Operating system. Be specific if you can, like Windows 10 or Xubuntu 15.04.
  • Graphics card. Radeon, Nvidia, Intel? Proprietary or open source (Mesa) drivers?
  • Debug information. Did the game give you a message? Can you provide us with a console dump?
  • Game version. You can either find this in-game, or in the file name of the universal zip you downloaded.

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